Every attempt will be made to schedule you with your preferred provider. We encourage our patients to follow with the same provider, either Mrs.Thompson, Dr Davis, or Dr. Mortensen. We enjoy providing continuity of care and following our patients through the years in sickness and in health.
Dr. Davis and Dr. Mortensen are on the faculty of the Inspira Family Medicine residency. We have a second or third year resident working with us, training in out-patient family medicine. The resident will see you in conjunction with, and under the supervision of the attending physician. It is entirely your choice if you prefer to see your doctor alone, and do not wish to see the resident.
Please bring all your prescription bottles to your routine visits. The doctor/nurse practitioner will write all refills at that time. When you are in need of a prescription refill, we ask that you contact your pharmacy and have them notify us. You can request refills via the patient portal at any time. Please do not wait until you are out of your medicine to contact us, allow 48 hours for all refills. We ask that you do not call our emergency service after hours for refills.
We make every effort to have your referrals done before your specialist visit. In order to do this, we must ask that you give us at least 48 business hours notice. Our referral line can take your requests 24 hours a day / 7 days a week. You are responsible to pick up your referral and take it with you. We will not issue a referral if you have not been seen by our doctor for the problem or we did not refer you to the specialist.
As a courtesy, our office, when possible, will call with appointment reminders. It is your obligation to keep track of your scheduled appointments. To cancel an appointment, you may call at any time. If the office is not open, you may leave a message canceling your appointment. Our policy is to charge $25.00 for missed appointments not canceled within a reasonable (24 hr.) amount of time. These charges will be your responsibility and billed directly to you. Please help us to serve you better by keeping your regularly scheduled appointments.